HL Wireless Remote LLC
Privacy Policy
Last updated: August 26, 2026. How HL Wireless Remote LLC collects, uses, and protects your information.
1. Introduction
HL Wireless Remote LLC ("HL Wireless," "we," "us," or "our") operates the website https://hlwirelessremote.com (the "Site"). This Privacy Policy explains what information we collect through the Site, how we use it, and the choices you have. By using the Site or placing an order, you agree to the practices described in this Privacy Policy.
2. Information We Collect Through Orders
When you place an order or contact us about an order, we collect the following information:
- Name — the customer name provided at checkout.
- Email address — used for order confirmations and customer service.
- Phone number — including mobile phone number, used to contact you about your order when needed.
- Shipping address — used to fulfill and deliver your order.
- Order details — the product, configuration, options, and quantity you selected.
- Payment-related information — information necessary to process your payment. We do not store full card numbers on our servers; payment processing is handled by our payment processor.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery.
- Provide customer service and respond to your inquiries.
- Operate, maintain, and improve the Site and our services.
- Prevent fraud, abuse, and unauthorized transactions.
- Comply with our legal obligations.
4. SMS & Mobile Phone Information
Our SMS system is used only for internal new-order notifications sent to the authorized business owner's phone number when a customer places an order on the website. Customers are NOT enrolled to receive these SMS messages.
- Mobile phone information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
- SMS consent and mobile phone information will not be shared with third parties or affiliates for marketing purposes.
- Mobile phone information collected at checkout may be used only to contact you regarding your specific order (for example, to confirm details or provide shipping updates).
- No promotional or marketing SMS messages will be sent to customers without separate, explicit opt-in consent.
5. Data Security
We take reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction. Payment information is processed by our payment processor and is not stored in full on our servers. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Information Sharing
We do not sell, rent, or trade your personal information. We may share information with service providers who help us operate the Site and fulfill orders (such as payment processors and shipping carriers), only to the extent necessary to provide those services, and under appropriate confidentiality obligations. We may also disclose information when required by law or to protect our rights.
7. Cookies & Tracking
The Site may use cookies and similar technologies to operate properly and to understand how visitors use the Site. You can control cookies through your browser settings. Disabling cookies may affect some features of the Site.
8. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the information below. We will respond to reasonable requests in accordance with applicable law.
9. Children's Privacy
The Site is not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: